Account Login - Access your personal SERS account

Contact SERS

SERS Members:

For questions about your SERS retirement benefit, contact your Retirement Counselor at 1-800-633-5461 or e-mail ra-sersretc@pa.gov.

For instance, questions about:

  • direct deposit of your Annuity
  • how to report the death of a SERS member
  • how to apply for your retirement benefit  

Also see Regional Retirement Counseling Centers, where you’ll find Retirement Counselor assignments and contact information for SERS’ seven locations across the state.  

SERS Employers:

For questions about reporting your employees’ payroll information to SERS or for general SERS benefit information to share with your employees, contact SERS Membership Services at 717-783-7310, ext. 7315 or e-mail ra-sersmemb@pa.gov.

Also see Employer Information for additional assistance specifically for SERS employers.

Media &
Legislative Offices:

Members of the news media with questions about SERS and legislative staff researching constituent questions, contact the SERS Communications and Policy Office at 717-787-9657.

Job Seekers:

If you are looking for a job with SERS and have questions about the recruitment or placement process, contact SERS Human Resources Division at 717-783-8085.

Also see Employment, for additional information about working at SERS.
Investment Management Firms: If you have questions about SERS’ investment program, contact the SERS Investment Office at 717-787-9008.  

To request public records from SERS, see Right to Know.

If you have questions about the SERS website, e-mail the SERS WebMaster

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Directions to SERS Main Office -
30 North Third Street, Suite 150
Harrisburg, PA 17101

Flying into Harrisburg International Airport (HIA) in Middletown: SERS is a 15-20 min. taxi ride from HIA.   Tell driver the address: Downtown Harrisburg - 30 North Third Street - corner of Walnut & Third (entrance on Third Street before alley) and across street from Strawberry Square.

If driving, take I-283 North toward Harrisburg.  Get off I-283 N onto I-83 South, then follow the below driving directions.

Driving Directions:  From I-83, take Second Street Exit. Get in right-hand lane, proceed past Chestnut Street and also Market Street.  Make right onto Locust Street. Go to the light and turn right onto Third St.  Turn right at the Walnut Street and Third St. Immediately get into far left lane and enter Walnut Street garage.  After you have parked, take the elevator to the level marked A. (All other levels use numbers).  Exit elevator and proceed through two sets of glass doors.  Turn to the left at the Starbucks.  Walk until you see the entrance to 30 N. Third St. on the left.  Proceed through glass doors and take elevator to first floor.  Turn left after exiting elevator and proceed through single glass door marked State Employees’ Retirement System.  Announce your presence to the receptionist and ask for the name of your SERS contact.

If Traveling by Train:  SERS is less than three blocks from train station at Fifth & Market Streets.

Capitol Complex Map (112 KB PDF)



Last published: 01/17/2014 09:50 AM